SHIPPING POLICY
www.santorinipumiceart.com is committed to excellence and the satisfaction of our customers.
www.santorinipumiceart.com proudly offers shipping services. Be assured we are doing everything
in our power to get your order to you as soon as possible. Please consider any holidays that might
impact delivery times. www.santorinipumiceart.com also offers same-day dispatch.
2. SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
is a significant delay in the shipment of your order, we will contact you via email.
3. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
4. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.
5. LOST/STOLEN PACKAGES
www.santorinipumiceart.com is not responsible for lost or stolen packages. If your tracking
information states that your package was delivered to your address and you have not received it,
please report it to the local authorities.
6. RETURN REQUEST DAYS
www.santorinipumiceart.com allows you to return your item (s) within 28 days. Kindly be
advised that the item (s) should be returned unopened and unused.
7. OUT OF STOCK ITEM PROCESS
www.santorinipumiceart.com has the following options in the event some items are out of
stock www.santorinipumiceart.com Wait for all items to be in stock before dispatching.
8. IMPORT DUTY AND TAXES
When dealing with www.santorinipumiceart.com you have the following options when it comes to
taxes as well as import duties: You will be required to settle the requisite fees when the items are
arriving in the destination country.
9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email – [email protected]